FAQ
Can I earn rewards or points for every service?
Just share your unique referral code — provided after your completion of your service.
Ask your friend to use this code while booking their bike service with Motospot.
Your referred friend will get an instant discount between ₹200 - ₹500 on their bill.
Once their service is completed, you’ll receive a ₹200 discount coupon for your next booking — as a thank-you for referring! It’s a win-win — the more friends you refer, the more rewards you earn!
Are your prices lower than local garages or authorized centers?
Yes, we guarantee lower and fair prices compared to market rates — with zero hidden charges.
Is pick-up and drop service free of cost?
Yes! Motospot offers absolutely free pick-up and drop across in operational areas.
How do I ensure my bike’s safety during transportation?
100%! We handle every bike with care and track each pick-up and drop through our system.
Do you offer subscription or annual maintenance plans?
Yes, you can check our web-site for current plan and pricing and book it through.
How long does a regular bike service take?
A normal service usually takes around 2-3 hours, depending on your bike’s condition.
How can I raise complain for my previous Booking ?
By choosing an options of Regenerate Complain from Booking options.
How can I contact customer support for queries or complaints?
you can contact the motospot executive that came to your door-step and for any more information and complain mail us on -
contact@motospot.in or customer care no. - 7903499148
Do you service all brands and models of bikes and scooters?
Yes! We service almost all brands and models — commuter bikes, scooters, and even premium ones.
Do you offer doorstep services or pick-up and drop facilities?
Our model is pick - service - drop and minor repair is done at your doorstep only.
Do you use genuine spare parts?
Absolutely! We only use genuine and high-quality spare parts to keep your ride smooth and safe.
Will I get a detailed estimate before the service starts?
Yes. Once our technician inspects your bike, you’ll get a clear estimate with pricing and details before we begin any work.
How do you ensure the quality of the service?
At Motospot, quality is our top priority. Every bike is serviced by experienced mechanics using genuine spare parts and high-grade oils. We follow a multi-step inspection checklist to make sure every detail is covered — from brakes and engine to electricals and polishing.
You also receive photo and video updates during the service, so you can see exactly what’s being done. Plus, all our services come with a 15-day workmanship warranty, giving you complete peace of mind.
Do you provide warranty on service or repairs?
Yes! Every service comes with a 15-day workmanship warranty, so you’re fully covered if any issue appears again in whatever the jobs we done.
Can I watch or track my bike during the servicing process?
Of course! You’ll get tracking link with estimate copy which provides live updates, photos, and short videos of your bike’s servicing process — complete transparency, always.
Yes! Every service comes with a 15-day workmanship warranty, so you’re fully covered if any issue appears again in whatever the jobs we done.
Do I need to visit your workshop?
Nope 😊 Just book a slot — we’ll pick up your bike from your location,
service it at our workshop, and drop it back once it’s ready.Yes! Every service comes with a 15-day workmanship warranty, so you’re fully covered if any issue appears again in whatever the jobs we done.
Who will collect and return my bike?
A verified Motospot executive will visit your location, inspect the bike, and prepare a transparent job card before taking it.
What if I’m not available at the time of drop?
We hand over your bike keys only after verifying the delivery PIN code sent to your registered mobile number.
How can I track my bike during service?
you will get tracking link with estimate copy.
